Shipping + Returns
Shipping
We ship to any address in the United States, including Alaska and Hawaii, for a rate based on the total weight of your order. This rate ranges from $5.95 to $8.95. All orders over $75 ship FREE!
Once your order is successfully submitted, our shipping team works hard to get your order packed and ready to ship within 2-5 business days. Then, depending on the fulfillment center (some orders are shipped from our international fulfillment centers) our favorite mail carriers pick it up and it should be in your hands in 3 to 5 additional business days!
We ship all orders as quickly as possible, but please note that there may be processing delays in shipping during sale events and peak shopping days
Cancellations
Due to processing fees, we only allow cancellation of website orders with a 20% restocking fee. All VIP orders are non-cancellable. Please be sure that you are ready to purchase your items and your cart total is correct when you place your orders.
Return Policy:
All merchandise eligible for return must be in perfect, new condition with original tags still attached, and must not have been worn or washed. Returns must be initiated within 7 days through our portal linked below. All returns will be given store credit in the form of a Shop Jordin gift card.
Items NOT eligible for return are swimwear and any item purchased at a 25% or greater discount. We do allow you to resell your items in our VIP group here.
Return Portal